Privacy Statement
Introduction
1. The www.moojing-global.com website (the ¡°Website¡±) is operated by AiMojing Technology Limited, and Business Registration Number 70340363 (¡°we¡±, ¡°us¡±, ¡°our¡±, ¡°Moojing¡±). We respect your right to privacy. This Privacy and Cookies Statement (together with our Website Terms of Use Disclaim) and any other documents referred to set out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.
2. For the purpose of personal information (Privacy) Ordinance (the ¡°PDPO¡±), the data controller is Aimojing Technology Limited with its registered office at Room Unit 507, 5/F, Chinachem Golden Plaza, 77 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong.
3. The following discloses our information collection and dissemination practices concerning this website. To fully understand your rights, we recommend that you read this privacy statement and review our website's terms of use. Because privacy statements are subject to change and you will be bound by the latest privacy statement, you are advised to read them each time you use the site. At the same time, any external links pointing to other websites will be identified and we are not responsible for the content or privacy policies of these other sites.
4. If you have any questions, comments or suggestions regarding the content of this statement and policy, you may contact us through the email address: privacy@moojing.com.
What types of information we collect
1. Personal Information: means information that directly or indirectly identifies you or other individuals, which may include: name, title, company name, job function, expertise, postal address, telephone number, email address, browser and device information (including IP) address), and by cookie and other similar technologies collected. If you submit any personal information relating to others to us or service providers associated with this website, you need to have the right to do so and to permit us to use such information in accordance with this privacy statement.
2. Communication Information: To facilitate the provision of Moojing Market Intelligence products or services to you, we may store your communications when you contact Magic Mirror Market Intelligence or when we contact you. Call logs and content may also be collected so that we can record the solutions and results of relevant issues to help you better resolve them.
3. Other Information: means any information that will not and cannot be used to reveal your identity or other personal identification, such as information that has been completely and permanently anonymized and aggregated. We use this information to facilitate the operation of our website and for the other purposes described below.
How we collect information
We and our service providers collect personal information and other information in a variety of ways, including.
1. Through our website: We collect information through our website, for example, when you request a free trial or demo, contact us, subscribe to our email newsletter, download product content (such as product white papers), or sign up for a trial of our software services.
2. Offline: We collect information from you offline, such as when you attend one of our events or contact a sales representative by phone.
3. Through you: When you voluntarily provide information, we collect information such as your location or your preferred method of communication. This information does not identify you or any other user of this site unless used in conjunction with personal information.
4. Information from other sources: To enhance our ability to provide you with relevant marketing, offers and services, we may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms and other third parties.
5. Through your browser or device:
1) When you access our website through your browser or device, certain information is automatically collected to enhance your browsing experience. This includes details such as your media access controls (MAC) address, computer specifications (Windows or Macintosh), screen resolution, operating system details (name and version), device make and model, language, internet browser type and version, and the name and version of the site or application you are using.
2) dditionally, your "IP address," an automatic identifier assigned by your internet service provider (ISP) to the computer you're using, is recorded in our server log files along with the time of your visit and the specific pages you accessed. This standard practice helps us gauge site usage, diagnose server issues, and manage the overall functionality of the site.
3) It's important to note that IP address collection is a routine process conducted automatically by many websites, applications, and services. We utilize this information responsibly, adhering to privacy standards, to assess site engagement and address any technical issues that may arise.
6. By Cookie and other similar technologies:
1) Through the use of "Cookies" and similar technologies, we employ small files commonly known as "Cookies" that are placed on your individual devices. These Cookies enhance communication and interaction with the site. When you visit our website, one or more Cookies may be sent to your device. These Cookies serve to store information about your device, facilitating a seamless browsing experience and contributing to the enhancement of the services and features we provide.
2) We also acknowledge and respect automatic browser signals related to tracking mechanisms, including potential "do not track" instructions. This demonstrates our commitment to privacy and the responsible use of such technologies in line with your preferences.
7. By aggregating information: Aggregated personal information does not identify you or any other user of the Site (for example, we may aggregate personal information to calculate the percentage of users with a particular telephone area code).
How we use personal information
We use personal information to:
1. Respond to your inquiries and fulfill your requests, such as sending you requested materials and newsletters, as well as information and materials about our products and services.
2. To send you administrative information, such as information about the site and changes to our terms, conditions and policies.
3. To send you marketing information, including emails and text messages that we think may be of interest to you, under applicable law and following your preferences.
4. Personalize your experience on the site by showcasing products and offers tailored to your needs.
5. for our business purposes, such as data analysis, auditing, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our sites and services, identifying usage trends, determining the effectiveness of promotions and operating and expanding our business activities.
6. We will:
1) Under applicable law, including the laws of a country other than your country of residence;
2) Compliance with legal procedures;
3) Respond to requests from public and governmental authorities, including those outside the country of residence;
4) Enforcement of our terms and conditions;
5) To protect our business or the business of any of our affiliates;
6) To protect our rights, privacy, security or property, and/or the rights of our affiliates, you or others;
7) allow us to pursue available remedies or limit the damages we may sustain.
7. The legal foundation for gathering and utilizing the aforementioned personal information is contingent on the specific circumstances and the nature of the personal information involved. We engage in the collection and use of your personal information when such processing aligns with our legitimate business interests. Additionally, the legal grounds for processing personal information may stem from your explicit consent or the necessity of personal information for entering into a contractual arrangement with you. Furthermore, legal obligations may compel us to collect personal information in certain cases. Rest assured, we prioritize compliance with legal standards and uphold the privacy and security of your information.
8. If we ask you to provide personal information in order to comply with a legal requirement or to enter into a contract with you, we will specify at the relevant time whether you must provide your personal information (and the possible consequences if you do not provide your personal information).
How we share your user information
1. Subsidiaries and Affiliates: We disclose personal information to our subsidiaries and affiliates for the purposes described in this privacy statement.
2. Other organizations and individuals: We do not share your user information with other organizations and individuals, except for the following:
1) Sharing with explicit consent: We may share your user information with other parties after obtaining your explicit consent.
2) Sharing under legal circumstances: We may share your user information to the public in accordance with laws and regulations, litigation and arbitration settlement needs, or as requested by administrative or judicial authorities in accordance with the law.
3) To facilitate a transaction or assist in resolving a dispute, in some cases only by sharing your user information in order to facilitate a transaction or handle a dispute or controversy between you and another person.
4) Sharing with Authorized Partners: We may engage trusted partners to provide the Services, so we may share certain of your User Information with our partners to provide better customer service and to optimize the user experience. We will only share your User Information for purposes that are legal, legitimate, necessary, specific, and explicit, and only as necessary to provide the Services. Our partners do not have the right to use the shared user information for any other purpose.
How we use and disclose other information
1. We reserve the right to use and disclose non-personal information, unless required otherwise by applicable law. If the law deems certain information as personal, we will treat it similarly to personal information in terms of use and disclosure.
2. In some cases, we may combine other information with personal information (for example, combining your name with the name of your organization). If that combination allows you to be identified, we will treat the combined information as personal information for as long as it is combined.
How we protect your personal information
1. We have implemented robust organizational, technical, and administrative measures to safeguard personal information, employing security controls to thwart unauthorized access to our systems.
2. While we strive to protect your personal information from loss, misuse, interference, and unauthorized access, modification, and disclosure through reasonable measures, it's essential to acknowledge that no security procedures can guarantee absolute immunity from intrusion or hacking. Therefore, sharing personal information online always involves some inherent risk.
3. If you suspect that the security of your interaction with us is compromised (e.g., if your account security is jeopardized), please promptly reach out to us at privacy@moojing.com for immediate assistance.
How you can access, change or delete your information
1. If you wish to access, modify, delete, restrict the use or disclosure of your personal information collected and stored by Moojing Market Intelligence, or transfer it to another organization, please reach out to us at privacy@moojing.com. By notifying us through this email address, we can evaluate and address your request in accordance with applicable law.
2. It's important to note that certain information may need to be retained for recordkeeping purposes or to fulfill any ongoing transactions initiated before your request for access, modifications, or deletions.
How long we will keep your personal information
We will retain your personal information for a period of time consistent with the purposes for which it was originally collected, including the pursuit of our legitimate business interests, compliance with our legal obligations, dispute resolution and enforcement of applicable agreements.
Special agreement for minor user information
1. Our products and services are intended for adults. If you are a minor, we kindly request that you have your parent or guardian carefully read this Privacy Policy and provide consent before using our services or providing any information to us.
2. In instances where we collect personal information from minors with parental or guardian consent for the use of our products or services, we will handle, share, transfer, or disclose this information in compliance with applicable laws and regulations. This includes obtaining express consent from the parent or guardian or taking necessary steps to safeguard the minor's interests.
Changes to this privacy statement
1. In accordance with Moojing's requirements, we may periodically update this Privacy Statement. If there are significant changes to our information management practices, we will notify you on our website and occasionally through email, though such email notifications will be rare.
2. It is your responsibility to regularly check for any changes to the Privacy Statement. To safeguard your interests, we recommend that you regularly review updates to the privacy terms.
This statement was last updated on December 21, 2023.
Questions and Concerns
Your privacy is a top priority for us. We understand the importance of protecting your personal information. If you have any inquiries or concerns regarding the methods we employ as data controllers to collect and manage your data, please feel free to contact us at privacy@moojing.com. We are here to address any questions you may have and ensure that your privacy is safeguarded.